In regards to the City of Winnfield Utility Office:
If you are need of assistance someone will be in the office to assist customers over the phone from 8am- 11:30 am Monday- Friday. During this time, if you are in need of a new account, disconnect, etc., a utility office employee will be able to assist you over the phone and through the dropbox located in the lobby of the utility office.
Please feel free free to call the utility office wity any questions or concerns you may have. We hope you all are staying safe during this time.
The City of Winnfield has and is abiding by the City ordinance for monthly utility payments. The 25th of the month is the last day for payment to be received in the utility office by 4:30 PM and after that a $25 cutoff fee is automatically added to the customer bill account. The cut-off day is set up only for cutting off services for unpaid utility bills.
Sec. 19-3. - When bills to be paid; failure to pay when due, penalties.
All bills for electric current and/or water and sewer sold by the city shall be paid in full on or before the twelfth day of the month following the period for which the service is rendered. It is further provided that any portion of the bill not paid prior to the twelfth of the month will be assessed a penalty of ten (10) percent of the amount due and that the entire bill shall be paid by the close of business on the twenty-fifth of each month, and failure to pay will result in a disconnection of service without any further notice until such time as the bill, penalties and reconnection fee is paid in full, with the exception of the months of November and February in which the entire bill shall be paid by the close of business on the twentieth day of the month, and failure to pay will result in a disconnection of service without any further notice until such time as the bill, penalties and reconnection fee is paid in full.
(Code 1962, § 14-2; Ord. No. 8-1980, § 2, 10-14-80; Ord. No. 5-2007, § 1, 2-13-07; Ord. No. 11-2009, § 1, 1-13-10; Ord. No. 1-2014, 4-8-1
Sec. 19-7. - Charge for transfers and disconnecting and reconnecting service.
A charge of fifteen dollars ($15.00) each shall be made for the transfer of water service from one location to another where the service continues to be rendered to the same customer. A service charge of twenty-five dollars ($25.00) shall be charged for reconnection following discontinuance of service for nonpayment of the utility bill if such reconnection occurs within thirty (30) days of discontinuance. If the service is discontinued for a period in excess of thirty (30) days, the customer shall be considered a new customer. Each of the above charges shall be doubled if the services are performed at times other than normal working hours of the employees of the utility department.
(Code 1962, § 14-6; Ord. No. 8-1980, § 2, 10-14-80; Ord. No. 25-2006, § 2, 12-12-06)
(Ord. No. 11-2011, §§ 1—3, 8-9-11)
Ask yourself these questions:
•Can your house be found easily by passing cars?
•Is your house number easily found from the street?
•Can it be found quickly in an emergency?
•Can it be found at night?
•Can it be found from a distance?
•Can it be found when seconds count?
If the answer is NO, please consider putting up a new address sign with your house number.
Here are some recommendations:
•Post your address clearly and prominently at the end of your driveway and on your home.
•Posting your 9-1-1 address at the driveway entrance and on your home will alleviate any confusion as to whether emergency responders have the correct location.
•Try using something reflective or illuminated so that it can be seen in the evening as well as during the day.
•Use large numbers and make sure it can be seen from all directions.
•Do not assume since your mailbox is marked, you have posted your address mailboxes are not always at the entrance of a driveway.
Should you have questions concerning the display of your 911 Address, please contact City Hall at 318-628-3939
VISIT US ON FACE BOOK :CITY OF WINNFIELD